StepWise Support

Your privacy-focused daily step tracker with beautiful visualizations

Getting Started

Grant HealthKit Permission: Open StepWise and allow access to Steps, Walking + Running Distance, and Active Energy data when prompted
Set Your Daily Goal: Customize your daily step goal in Settings (default: 10,000 steps)
Track Your Progress: Watch your beautiful circular progress ring fill up as you move throughout the day
View Your History: Explore weekly charts and historical trends in the History tab

Features

Real-Time Step Tracking: Live updates from Apple HealthKit with smooth animations
Animated Progress Ring: Beautiful circular visualization showing your daily progress
Comprehensive Metrics: Track steps, distance (miles/km), and calories burned
Weekly Charts: Interactive 7-day chart with tap-to-select functionality
Historical Data: View your complete step history with statistics and trends
Smart Notifications: Optional daily reminders to help you reach your goals Optional
Privacy First: All data stays on your device - no login, no tracking, no cloud sync
Dark Theme: Elegant dark design optimized for OLED displays
Premium Features: Ad-free experience with Weekly or Yearly subscription Premium

Frequently Asked Questions

Why isn't my step count updating?

Make sure you've granted StepWise permission to access HealthKit data. Go to iOS Settings → Health → Data Access & Devices → StepWise and ensure all permissions are enabled. Also verify that your iPhone is tracking steps (requires iPhone 5s or newer with M-series motion coprocessor).

Does StepWise work with Apple Watch?

Yes! StepWise reads data from Apple Health, which automatically syncs with Apple Watch. Any steps recorded on your watch will appear in StepWise.

Can I change my daily step goal?

Absolutely! Go to Settings and adjust your daily goal to any value that works for you. The default is 10,000 steps, but you can customize it to match your fitness level.

Is my health data shared or stored online?

Never! StepWise is completely privacy-focused. All your health data stays on your device and is never transmitted to our servers or any third parties. We don't have user accounts, logins, or cloud storage.

What's included in the free version?

The free version includes all core features: real-time step tracking, progress ring, metrics, weekly charts, and historical data. Free users see non-personalized ads that don't track you.

What do I get with Premium?

Premium subscribers enjoy a completely ad-free experience. Choose Weekly ($1.99/week with 3-day free trial) or Yearly ($19.99/year - save 80%). Cancel anytime through your Apple ID settings.

How do I restore my subscription on a new device?

Open StepWise → Settings → tap "Restore Purchases". Your subscription is tied to your Apple ID and will be restored automatically.

Can I export my step data?

Your step data is stored in Apple Health. You can export all your health data directly from the Health app: Health → Profile (top right) → Export All Health Data.

Troubleshooting

Steps showing as zero:

Check HealthKit permissions in iOS Settings → Health → Data Access & Devices → StepWise
Ensure your iPhone is tracking steps (requires iPhone 5s or newer)
Try restarting the app or your device

Charts not displaying:

Historical data requires at least one day of recorded steps
Weekly chart shows the last 7 days - walk around to generate data

Notifications not working:

Enable notifications in Settings → Notifications → StepWise
Enable in-app notifications in StepWise Settings

Subscription not working:

Tap "Restore Purchases" in Settings
Check your Apple ID subscriptions: Settings → [Your Name] → Subscriptions

Privacy Commitment: StepWise is built with your privacy as the top priority. We don't collect, store, or share your personal information. Your health data stays on your device, always. Learn more in our Privacy Policy.

Need More Help?

Can't find the answer you're looking for? Our support team is here to help!

Contact Support

StepWise by Myriad Tech Labs Inc.